The Alchemy Gem

This Privacy Policy describes how The Alchemy Gem ("we", "us", or "our") collects, uses, and discloses information when you visit our website, The Alchemy Gem. By using our website, you agree to the collection and use of information as outlined in this policy.

 

**Information We Collect:**

 

- **Email Addresses:** We collect email addresses when provided voluntarily by users for the purpose of communication, marketing, and account management.

 

- **Payment Details:** When you purchase our services, we collect payment details necessary to process your transactions securely. We do not store full payment card information on our servers.

 

- **Cookies:** We use cookies to enhance your browsing experience and track your activities on our website. This information may include pages visited, time spent on each page, and other website usage data.

 

**How We Use Your Information:**

 

- We use email addresses to communicate with you regarding your account, orders, promotions, and important updates related to our services.

 

- Payment details are used solely for processing transactions and are not stored after the completion of the transaction.

 

- Cookies help us analyse website traffic, improve our services, and personalise your experience on our website.

 

**Data Security:**

 

We implement industry-standard security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

 

**Disclosure of Information:**

 

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as required by law or to facilitate services you have requested.

 

**Your Choices:**

 

You can opt-out of receiving promotional emails from us by following the instructions provided in the emails. However, you may still receive transactional emails related to your account and orders.

 

**Updates to Privacy Policy:**

 

We reserve the right to update this Privacy Policy periodically. Any changes will be effective immediately upon posting the revised policy on our website.

 

By using our website, you consent to this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at [contact email].

 

This Privacy Policy was last updated on 04/08/2024